Your statutory rights are not affected
Bmgardenbuildings.co.uk is operated by Taylored Investments Limited (“we”, “our”) under contract with B & M Retail Limited.
Hartlebury Trading Estate
Company Number 09458725
VAT number GB288931993
Telephone Number 0330 041 6420
These terms cover the use of https://www.bmgardenbuildings.co.uk
And any purchases made on https://www.bmgardenbuildings.co.uk
B & M Retail Ltd has authorised its trade mark to be used in conjunction with the bmgardenbuildings web site. Taylored Investments Ltd is solely responsible for all sales made through bmgardenbuildings.co.uk.
“Conditions” means the terms and conditions
“Online sales” means sales of Goods and Services conducted through the Website
“Goods” means sales of goods displayed for sale on the Website
“Services” means services displayed for sale on the website
“Users” means the users of the website collectively
“User Information” means the details provided by you on any application to buy Goods or Services from us via the Website
“We / us/ our” means bmgardenbuildings.co.uk
“Website” means the Website located at or any subsequent URL which may replace it
“You/your” means a user of the Website.
“The Company” means Taylored Investments Limited
These terms and conditions (Last updated February 2019) shall apply to the sale and supply of Garden Buildings and associated Services by ‘The Company’ to the entity hereby referred to as ‘The Customer’. ‘The Company’ means a good practice and retail compliance is primarily regulated by the “Consumer Rights Act 2015 and the Consumer Contracts Regulations 2014 (ICACS). This document contains references to the said regulations and has been supported with background information gained from the web sites of related parties, being: Department for Business innovation and skills. Any order placed by ‘The Customer’ whether in person, by telephone, by mail or online (ecommerce) shall form a legally binding contract of sale, thus whilst the below terms are extensive, they are given to define and protect the due rights of both ‘The Customer’ and ‘The Company’.
4.1 'The Company' shall aim to fulfil all orders at the earliest opportunity subject to 4.3, using the distribution infrastructure provided by the manufacturer of the branded product chosen.
4.2 'The Company' delivery periods as published are given in good faith and are anticipated, based upon manufacturer guidance. Delivery can occur sooner or later than the anticipated timescales.
4.3 The delivery period will commence from point of cleared payment, thus (a) next working day upon card-based orders.
4.4 Delivery periods are provided in working days (i.e; 20 working days = 4 weeks), to account for the incidence of public holidays and that manufacturers transport typically operate weekdays only.
4.5 Deliveries are made weekdays only, typically during the hours of 7.00am to 7.00pm, however this can vary by manufacturer. 'The Company' is not able to offer timed deliveries.
4.6 The party delivering on behalf of 'The Company' shall be instructed to contact 'The Customer' to advise a delivery date near the term of their order. Notice may vary between 1 and 5 working days.
4.7 Product delivery (supply only) shall be to kerbside or driveway only. It is at the discretion of the carrier or delivery driver, should they decide to transit the goods to an alternative point upon the property of 'The Customer'.
4.8 As 'The Company' is not the manufacturer of the branded products, it cannot be held responsible for delay in delivery caused by; (a) the manufacturing process, or (b) third party such as a contracted carrier.
4.9 Should the delivery period extend beyond (whichever is longer) that published, subsequently notified or 30 days after the date of order ’The Customer' can cancel their order without penalty.
4.10 It is the responsibility of the 'The Customer' to provide free and unobstructed access for product delivery and subsequent usage. Any failed, abortive or return delivery charges shall be recovered from 'The Customer' at cost.
4.11 'The Company' products are mainly large and sectional that will not fit through a pedestrian door. As 4.10, it is the responsibility of 'The Customer' to notify any access concerns to 'The Company' at point of order.
4.12 In the interests of Health & Safety for 'The Company' employees, manufacturers or contractors, on delivery our bulky products shall not be; (a) lifted over walls, fences etc, and (b) transited to other floors other than highway level.
4.13 All delivered goods have to be signed for (POD) by the 'The Customer' or their appointed representative, at which point responsibility and risk of the goods (not title if unpaid) shall pass to 'The Customer'.
4.14 If 'The Customer' cannot be in attendance on delivery, prior written authority and acceptance of responsibility to leave the unattended product must to sent to [email protected]
4.15 'The Company' will not bear any abortive costs arising from 'The Customer' due to a failed delivery, as the delivery process is operated by each manufacturer beyond the control of 'The Company'.
4.16 "Expected", "Typical", "Anticipated" and "Estimated" delivery dates stated on 'The Company' website and associated literature do not imply guaranteed delivery dates.
4.17 It is the duty of " The Customer" to make themselves available to be contacted prior to delivery. Should " The Company" or its chosen agent be unable to contact " The Customer" the delivery of the order could be adversely affected.
4.18 " The Company is not liable for delivery delays or failures caused by factors outside of "The Company" control including " Acts of Nature" adverse weather conditions, road accidents, vehicle breakdown or personal illness.
4.19 Delivery shall only be made to a registered residential or commercial address. Delivery will not be made to an allotment, Car park, waste ground etc.